Personal Listening Profile (per person- online instrument)

Overcoming Communication Barriers
Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile^®helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.

Coping and Stress Profile (per person- online instrument)

Explore Coping and Stress in Four Life Areas
The Coping & Stress Profile^® is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that:

• provides critical insight into how stress in one area of life impacts other areas
• examines how coping resources in one area can be used to decrease stress in another
• shows the relationship between stress, coping resources, and overall satisfaction

Team Dimensions Profile (per person- online instrument)

Helping People Work More Effectively in Teams
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams.